Our commitment to excellence extends to our return policy, effective for 30 days following your purchase. Should you wish to return an item, we kindly ask that it be in its original, unused condition, complete with all original packaging, and with hygienic seals intact, in order for us to process a refund. Please note that the cost of return shipping falls to the customer unless the item is confirmed to be defective from our factory. For guidance on initiating a return, our customer service team is at your disposal to provide detailed instructions.